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Terms of Service

Last updated: 12.10.2026

Terms of Service of DateMyst.com, version of October 12, 2026

These Terms of Service set the rules for using DateMyst.com and the DateMyst app and for buying in the Store. They contain the key information about the Seller, the products, prices, payments, delivery and your rights as a consumer.

Changes of October 12, 2026: clearer rules on our liability, on blocking Accounts and on changing these Terms; replies to complaints within 14 calendar days; your rights when digital content or a digital service does not conform to the contract; how to withdraw from the Subscription, Tarot Credits and Gifts; prices (including regional prices), discount codes and the lowest price in the 30 days before a discount; free materials by email and a separate consent to offers; customer reviews; which content we prepare with the help of artificial intelligence. The sections have been renumbered to match the Polish version of the Terms. Earlier changes: October 8, 2026 – section on the mobile app; October 2, 2026 – new Terms covering the Subscription, Tarot Credits, PayPal and content created with artificial intelligence. For Account holders, this version applies from October 19, 2026, at least 7 days after we notify them by email. Orders placed earlier are governed by the Terms in force on the day of the order. Previous versions are at the end of this page.

§1 DEFINITIONS

  • Consumer: a natural person who concludes a contract for purposes outside their trade, business, craft or profession.
  • Protected Sole Trader: a natural person running a business who concludes a contract directly related to that business, where the content of the contract shows that it is not of a professional nature for them (Article 7aa(1) of the Consumer Rights Act, Article 3855 of the Polish Civil Code).
  • Protected Customer: a Consumer or a Protected Sole Trader.
  • Customer: anyone who buys in the Store.
  • User: anyone who uses the Service, with or without an Account. In these Terms, “you” means the User or the Customer.
  • Service / Store: the website DateMyst.com at https://datemyst.com, including its Spanish version at https://datemyst.com/es, together with the mobile app (§4a).
  • Seller / Provider (also “we”, “us”): GREXIM Daniel Maciszyn, Sokołowice 112a, 56-400 Sokołowice, Poland; NIP (Polish tax ID): 9112058564; REGON: 542088009; email: contact@datemyst.com.
  • Consumer Rights Act: the Polish Consumer Rights Act of 30 May 2014 (Polish: ustawa o prawach konsumenta; consolidated text: Journal of Laws 2026, item 1244).
  • Digital Content / Digital Product: data produced and supplied in digital form, for example PDF reports (Destiny Matrix, Partnership Matrix, Human Design, “Your Year”), report modules, the e-book and a gift card with a code.
  • Digital Service: a service that lets you create, process or store data in digital form or access it, for example the Account, online tarot, the “Ask your matrix and sky” chat and the Subscription.
  • Account: a free Digital Service that lets you, among other things, see your order history and access the Digital Content you bought.
  • Subscription: paid access to premium content and services (§8a), renewed automatically every month or every year and paid by card through the payment operator Stripe.
  • Tarot Credits: prepaid units that you can use to get interpretations of tarot spreads (§8b).
  • Gift: a gift card with a one-time code for a report, redeemed by the person receiving it (§8c).
  • Free Materials: content we send free of charge to the email address you give us (§13).
  • Provisions about “Products” cover all Digital Content and Digital Services sold in the Store, unless stated otherwise.

§2 SELLER DETAILS AND CONTACT

We do not offer phone support. You can contact us by email, through the contact form or by letter to the address above.

§3 GENERAL PROVISIONS AND TECHNICAL REQUIREMENTS

  1. Using the Service is voluntary and, apart from purchases, free of charge.
  2. To use the Store, you need a device with internet access, an up-to-date browser with JavaScript and cookies enabled, and an active email address (to place orders).
  3. The Service is intended for persons aged 18 or over.
  4. The Service gives access to articles, materials, web applications and forms, and generates numerological, astrological and Human Design analyses.
  5. We are responsible for the proper performance of contracts concluded in the Service, including the conformity of Products with the contract (§11), as provided by law. Nothing in these Terms excludes or limits the rights that Protected Customers have under mandatory law.

§3a NATURE OF THE CONTENT AND ARTIFICIAL INTELLIGENCE

  1. Destiny Matrix and Human Design analyses, horoscopes, tarot readings, answers of the “Ask your matrix and sky” chat and other numerological and astrological materials are symbolic interpretations based on numerology, astrology, tarot and Human Design. They are meant for entertainment, education and personal growth – as material for reflection. They are not scientific knowledge, a diagnosis or a prediction.
  2. The content of the Service does not constitute and does not replace medical, psychological, psychiatric, therapeutic, legal, financial or investment advice. For health, financial or legal matters, we recommend consulting a qualified professional.
  3. If a question in the chat or in tarot indicates a crisis (for example suicidal thoughts or self-harm), the Service does not send it to artificial intelligence and does not charge credits for it; it shows helpline numbers instead. If your life is in danger, call your local emergency number (112 in the European Union).
  4. With the help of artificial intelligence (OpenAI language models), we prepare:
    • descriptions in PDF reports, modules, the e-book and the Account (Destiny Matrix, Partnership Matrix, Human Design) – the texts are written in advance with the help of artificial intelligence according to our guidelines, checked before they are added to the Service, and we are responsible for their content. The same calculation result gets the same description;
    • content created automatically for a specific person, at the moment of the question or order, without human review before it is sent: tarot interpretations, answers of the “Ask your matrix and sky” chat, the “Your week”, “Your month” and “Your year” reports and personalized parts of reports. When you use the chat, you are talking to a computer program, not to a person;
    • blog articles – signed “Editorial Team”; we prepare them with the help of artificial intelligence, and the editorial team checks them and is responsible for their content;
    • some illustrations in the Service and in the reports (for example cards, covers and images of people) – these are generated by artificial intelligence.
  5. Answers created by artificial intelligence may contain errors or inaccuracies, or may not fit your situation. You can report an inappropriate answer with the “Report answer” button in the app or by email to the address in §2.
  6. You make your own life decisions, including those about health, money, relationships and work. We are not liable for the consequences of decisions based solely on symbolic interpretations. This does not limit our liability for the conformity of Products with the contract (§11) or any liability that cannot be excluded by law.

§4 ACCOUNT AND RULES OF USE

  • Using the Service is free and voluntary. One person may have one Account.
  • Do not share your login details with anyone. We never ask for your password.
  • You can delete your Account at any time – in the user panel after logging in, in the app or by email (§12).
  • Content you send us (for example questions, messages, support tickets and reviews) must not break the law, infringe copyright or good practice, or threaten the security of the Service. Unlawful content is prohibited.
  • Before creating an Account or placing an order, you need to read and accept these Terms. They are available free of charge on this page, and you can save and print them.
  • Users may not use any personal data obtained in the Service for marketing purposes.

Without our written consent, it is prohibited to:

  • decompile and analyze the source code of the Service;
  • take actions that overload the server of the Service;
  • probe the Service and the server configuration for vulnerabilities (including penetration testing);
  • attempt to upload or inject into the server or the database code, scripts or software that may harm the Service, other Users or us;
  • take any action aimed at damaging or blocking the Service or preventing it from fulfilling its purpose.

§4a MOBILE APP

  1. We offer a free DateMyst app (Tajemnica Daty in Polish) for Android devices, downloaded from Google Play.
  2. The app uses the same Account as the Service. Some features require signing in with a code sent by email; the first sign-in with a new address creates an Account under these Terms.
  3. No purchases can be made in the app. Content bought in the Service is available in the app after signing in with the same email address.
  4. Answers in the “Ask your matrix and sky” chat and tarot interpretations are created by artificial intelligence. They are meant for reflection and do not replace professional advice. An inappropriate answer can be reported with the “Report answer” button.
  5. The Account can be deleted in the app (Account → “Delete account”), in the Service or by email.
  6. The app requires internet access and Android 7.0 or later.

§5 PAYMENTS

  1. Payment methods in the Store:
    • payment cards: Visa, Mastercard, Maestro and other cards accepted on the checkout page;
    • Google Pay and Apple Pay;
    • PayPal;
    • for payments in euros, depending on your country, also iDEAL, Bancontact or EPS;
    • other methods that the payment operator Stripe offers for your currency and country.
  2. Electronic payments are processed by the payment operator Stripe. If you choose PayPal, the payment is made through PayPal.
  3. The checkout page shows the methods available for your order. The Subscription is paid by payment card through Stripe. Tarot Credits are paid on the Stripe checkout page.
  4. We fulfill an order once the payment has been booked. If the payment fails, the order is not fulfilled and the contract does not bind you.
  5. We make refunds (for example after a withdrawal from the contract or an accepted complaint) using the same payment method you used, unless you agree to another method that costs you nothing.
  6. If your card is in a currency other than the payment currency, your card issuer may apply its own exchange rate and fees.

§5a PRICES, PROMOTIONS AND DISCOUNT CODES

  1. Prices in the Store are total prices and are shown before you place the order. We do not add taxes or other fees to them. The Seller is exempt from VAT under Article 113(1) of the Polish VAT Act (Polish: ustawa o podatku od towarów i usług), so prices and invoices contain no VAT.
  2. DateMyst may use regional prices: the price level and currency can depend on the country we determine from your IP address (for example, US dollars or euros). The price level depends only on the country, not on your purchase history or other personal characteristics. The checkout page shows the price and currency before payment, and that is the price you pay.
  3. Some discounts are applied automatically at checkout on the basis of your previous purchases or Subscription on the same Account – for example, we deduct the price of modules you bought earlier when you buy the full report, or lower the price of another report for people who have already bought one. The system sets such a price automatically on the basis of your order history (a personalized price adjustment within the meaning of Article 12(1)(5a) of the Consumer Rights Act). The discounted price is shown at checkout before payment.
  4. When we reduce the price of a product, we show next to the reduced price the lowest price of that product in the 30 days before the reduction (at your price level and in your currency), and we calculate the percentage discount from it (Article 4(2) of the Polish Act on Informing about Prices of Goods and Services, Polish: ustawa o informowaniu o cenach towarów i usług).
  5. Discount codes:
    • you can add one discount code to an order; the code works together with the discounts applied automatically (point 3);
    • the discount, the products covered by the code, its validity period and the number of possible uses are stated where we give you the code (in an email, on a page or at checkout); after the validity period, the code no longer works;
    • personal codes sent by email (for example after you download the free PDF, after the quiz or for your birthday) are single-use; other codes (for example from campaigns) may work many times during the stated period;
    • codes do not apply to the top-up price for the full report when you have already bought modules; Subscription codes are entered on the Stripe checkout page and work on the terms stated with the code (for example a lower price for the first period);
    • a code cannot be exchanged for cash; after a withdrawal from the contract or a refund, we return the amount actually paid.
  6. If a promotion lasts for a limited time, we state its end date in the offer.

§6 PURCHASES IN THE STORE (CONCLUSION OF THE CONTRACT)

  1. Prices of products shown in the Store are total prices (§5a).
  2. To buy, you choose a product and go to the checkout.
  3. At checkout, you choose the payment method and give the details needed to fulfill the order, for example your email address and the name and date of birth needed for the calculations (for Human Design, also the time and place of birth).
  4. Before payment, the checkout shows a summary of the order: the product, the price and the payment method. You place the order with an obligation to pay by clicking the “Pay” button. Below the button, we state that clicking it means accepting these Terms and that we process your data as described in the Privacy Policy.
  5. Placing the order concludes the contract between you and the Seller. Contracts concluded through the English version of the Service are concluded in English.
  6. The Subscription and Tarot Credits are bought on the checkout page of the payment operator Stripe. Before paying, you tick the required box there, accepting these Terms and requesting that performance start right away (§9).
  7. We send a confirmation of the contract by email, i.e. on a durable medium, with the Seller's details, the product, the price and the text of the statements you made at checkout (Article 21(1) of the Consumer Rights Act).
  8. You can create an Account in the Store or buy without registering, by entering your details with each order. If there is no Account for the email address given in the order, the Store creates one automatically so that you can access the content you bought, and sends you an email with the login details.

§7 PHYSICAL GOODS

  1. DateMyst does not sell physical goods. All Products are Digital Content or Digital Services supplied electronically (§8).
  2. If we start selling physical goods, we will first describe in this section the delivery area and method, its cost and the delivery time, and the checkout will show the delivery cost before you place the order.

§8 DELIVERY OF DIGITAL CONTENT

  1. Digital Products (Destiny Matrix and Human Design analyses, PDF reports, the e-book) are generated and made available automatically once the payment has been booked – usually within a few minutes and no later than within 24 hours. We deliver them by email (the file as an attachment or, for a large file, a download link) and in your Account, under “My Account”.
  2. The report is based on the data given in the order (for example the name, the date of birth and, for Human Design, also the time and place of birth). Please give a correct email address and correct data for the calculations. If your email address contains a mistake or the report has not arrived, contact us and we will help you get it.
  3. Access to the full analysis is granted once the payment has been booked. After logging in, you can find the analysis you bought in “My Account”.
  4. If Digital Content is not delivered, Protected Customers have the rights described in §11.

§8a SUBSCRIPTION

  1. While it lasts, the Subscription gives you, among other things: the “Your week” report every Monday, the “Your month” report on the first day of each month, tarot interpretations at no extra cost within fair use (up to 30 interpretations a day; above that number, interpretations are paid with Tarot Credits, as outside the Subscription) and the “Ask your matrix and sky” chat with a monthly limit of questions shown in the chat. Yearly plans may include extras stated in the offer (for example the “Your Year” report). The exact scope of the Subscription is described on the offer page at the time of purchase.
  2. Full reports (Destiny Matrix, Partnership Matrix, Human Design) are bought separately. Subscribers who had the Subscription before its scope changed in September 2026 keep their previous scope of access.
  3. A monthly or yearly Subscription renews automatically for another period of the same length. Stripe charges your card at the beginning of each period until you cancel. The price and billing period are shown before purchase and in the confirmation email.
  4. If the offer includes a trial period, we state its length and the date of the first payment before purchase and in the confirmation. If you cancel the Subscription before the trial ends, you will not be charged.
  5. You can cancel the Subscription at any time in your Account: “My Subscription” → “Cancel Subscription” → “Cancel my subscription now”. You do not need to give a reason. You can also write to the email address in §2. After cancellation, no further payment is charged and access continues until the end of the paid billing period. Until that day, you can resume the Subscription. Cancellation is not a withdrawal from the contract – withdrawal is described in §9.
  6. If you bought the “Your Year 2027” report separately in the 90 days before, we deduct the amount you paid for it (in the same currency) from the first payment for the yearly Subscription. The checkout shows the amount after the deduction.
  7. When the Subscription ends, access to premium content is limited to the free version. Reports bought separately stay in your Account, and periodic reports sent by email stay with you.
  8. We may change the features of the Subscription only for valid reasons: a change in the law or a decision of a competent authority; the security of the Service and its Users; fixing errors and developing features; a change of technology providers (for example artificial intelligence models or astronomical data) or the end of their services; changes in payment systems or in the app store. Such a change costs you nothing, and we inform you about it clearly (Article 43p of the Consumer Rights Act).
  9. If a change significantly and negatively affects your access to the Subscription or your use of it (for example withdrawing the “Your week” report), we inform you by email at least 30 days in advance. You can then terminate the contract without notice within 30 days of the change or of our information about it (if it came later), and we refund the proportional part of the price for the unused period (Article 43q of the Consumer Rights Act).
  10. We may change the price of the Subscription only for future billing periods, never during a period already paid. We inform you about a price change by email at least 30 days before the first payment at the new price; until that payment, you can cancel the Subscription at no cost.

§8b TAROT CREDITS

  1. Tarot Credits, when they are on sale, are bought in packages on the Stripe checkout page. The number of credits in a package, its price and currency are shown before payment.
  2. Credits are added to your Account once the payment has been booked. The cost of an interpretation in credits depends on the type of spread and is shown in the Service when you choose the spread.
  3. Credits do not expire. They cannot be transferred to another Account or exchanged for money – without prejudice to the right of withdrawal (§9) and complaints (§11).
  4. Logged-in Users may receive free interpretations (for example a few a month). We show how many next to the tarot.

§8c GIFTS

  1. A Gift is a PDF gift card with a one-time code for a specific report (for example the full Destiny Matrix report or, when it is on sale, “Your Year 2027”). You can write on the card who the gift is for, who it is from and a message.
  2. We email the card with the code to you right after the payment has been booked. You give it to the recipient yourself (for example by printing it or forwarding it).
  3. The validity of the code is stated on the Gift page before purchase: a code for the full Destiny Matrix report works for 12 months from payment, and a code for “Your Year 2027” works until December 31, 2027. The code can be used once. After the validity period, the code no longer works.
  4. The recipient enters the code on the gift redemption page (link on the card) and gives their name, date of birth and email address. The report arrives at that address, usually within a few minutes, and is available in the Account. If there is no Account for that address, we create one automatically and send the login details. By redeeming the Gift, the recipient concludes with the Seller a contract for an Account under these Terms.
  5. Withdrawal from the purchase of a Gift is described in §9.

§9 RIGHT OF WITHDRAWAL (14 DAYS)

  1. As a Protected Customer, you can withdraw from a contract concluded at a distance within 14 days, without giving any reason and without costs other than those described in this section, subject to §10.
  2. The 14-day period runs from the day the contract is concluded (Digital Content, Subscription, Tarot Credits, Gift, Account).
  3. To withdraw, send us a clear statement (for example an email) to the address in §2. You can use the model form in Annex 1, but you do not have to. Canceling the Subscription in your Account only stops its renewal – to withdraw from the contract, you need to send a statement.
  4. It is enough to send the statement before the period ends.
  5. We refund payments without undue delay and no later than 14 days after receiving your statement, using the same payment method you used, unless we agree on another method at no extra cost to you. We reduce the refund only by the amounts described below for the Subscription and Tarot Credits.

Withdrawal – Digital Content (PDF reports, modules, the e-book, “Your Year”):

  • At checkout there is a required box: “I want the report right away, before the 14-day withdrawal period ends, and I acknowledge that I lose this right once it has been delivered.” By ticking it, you expressly request that the content be supplied before the withdrawal period ends and acknowledge that you lose the right of withdrawal once it has been delivered. We send a confirmation with the text of this statement by email.
  • The right of withdrawal expires when the content is delivered (Article 38(1)(13) of the Consumer Rights Act). If you did not make this statement or did not receive the confirmation by email, you keep the right of withdrawal and do not pay for content delivered before the withdrawal (Article 36(2) of the Consumer Rights Act).

Withdrawal – Subscription:

  • The Subscription is a Digital Service provided throughout the contract. We start it right after payment only at your request. On the Stripe checkout page there is a required box: “I accept the terms of service and request that the subscription start right away, before the 14-day withdrawal period ends. I understand that if I withdraw, I pay for the period until withdrawal.”
  • If you withdraw within 14 days of concluding the contract, you pay only for the period until the withdrawal: we refund the price minus an amount proportional to the number of days of use (price × number of days until the withdrawal ÷ number of days in the paid period; Article 35 of the Consumer Rights Act). Example: for a monthly Subscription (30 days) and a withdrawal after 5 days, we refund 25/30 of the price.
  • If you did not request that the service start before the end of the withdrawal period, or you were not informed about the right of withdrawal and its consequences, you do not pay for the period until the withdrawal (Article 36(1) of the Consumer Rights Act).
  • The right of withdrawal applies to the contract concluded with the first payment. An automatic renewal of the Subscription is not a new contract – you can cancel the Subscription at any time with effect at the end of the paid period (§8a).
  • After the withdrawal, access to premium content ends, and you stop using it and do not share it with others (Article 34(1a) of the Consumer Rights Act).

Withdrawal – Tarot Credits:

  • Tarot Credits are a prepayment for a Digital Service (interpretations of spreads). On the Stripe checkout page there is a required box: “I accept the terms of service and want to use the credits right away, before the 14-day withdrawal period ends. I understand that if I withdraw, I will pay for the credits I have used, and once all credits are used, I lose the right of withdrawal.”
  • You can withdraw from the purchase of a package within 14 days of concluding the contract. We refund the price minus the value of the credits used (package price ÷ number of credits in the package × number of credits used; Article 35 of the Consumer Rights Act). The right of withdrawal expires once all credits from the package have been used (Article 38(1)(1) of the Consumer Rights Act).

Withdrawal – Gift:

  • As long as the code has not been used, you can withdraw from the contract within 14 days of the purchase and get the full price back. The code then stops working.
  • Once the recipient has used the code and received the report, the right of withdrawal expires under the rules for Digital Content described above – on the basis of the statement you made at checkout when buying the Gift.

§10 EXCEPTIONS TO THE RIGHT OF WITHDRAWAL

The right of withdrawal does not apply, among others, to contracts:

  1. for the supply of paid Digital Content, if we started the performance with the Protected Customer's express prior consent before the end of the withdrawal period, after informing them that they would lose the right of withdrawal, which they acknowledged, and after giving them a confirmation on a durable medium (Article 38(1)(13) of the Consumer Rights Act; Article 16(m) of Directive 2011/83/EU);
  2. for paid services (including Digital Services), if we performed the service in full with the Protected Customer's express prior consent, after they were informed that they would lose the right of withdrawal once the service had been fully performed and acknowledged this – for example when all Tarot Credits from a package have been used (Article 38(1)(1) of the Consumer Rights Act; Article 16(a) of Directive 2011/83/EU);
  3. in the other cases listed in Article 38(1) of the Consumer Rights Act.

§11 COMPLAINTS (DIGITAL CONTENT AND DIGITAL SERVICES)

General provisions

  1. We are liable to Protected Customers for the conformity of Digital Content and Digital Services with the contract, under Chapter 5b of the Consumer Rights Act.
  2. Please send complaints (including those about the Store, the Account, the chat or the mailing list) to the email or postal address in §2, marked “Complaint”. It helps us if you include your name, the order number, a description of the problem and what you request. If any of these is missing, we still handle the complaint and ask you for more details if needed.
  3. We reply to a complaint within 14 calendar days of receiving it, by email or on paper (Article 7a(1) and (3) of the Consumer Rights Act). If we do not reply to a Consumer's complaint within that time, the complaint is deemed accepted (Article 7a(2) of the Consumer Rights Act).

Digital Content and Digital Services – Protected Customers

  1. We are liable for a lack of conformity of Digital Content supplied once (for example a PDF report) that existed at the time of supply and became apparent within two years of that time, and for the Subscription and other services provided continuously – for a lack of conformity that occurred or became apparent while they were being provided (Article 43l of the Consumer Rights Act).
  2. If there is a lack of conformity, you can request that the Digital Content or Digital Service be brought into conformity with the contract, for example by correcting or regenerating the report or fixing a feature. We do this within a reasonable time and at our own cost (Article 43m of the Consumer Rights Act).
  3. You can declare a price reduction or withdraw from the contract if bringing the content or service into conformity is impossible or would require excessive costs, if we did not do it within a reasonable time, if the lack of conformity persists despite our attempts, if it is so serious that it justifies this immediately, or if the circumstances show that we will not bring the content or service into conformity. You cannot withdraw from the contract if the lack of conformity is minor. For the Subscription, a price reduction takes into account the time during which the service did not conform to the contract (Article 43n of the Consumer Rights Act).
  4. If we do not supply the Digital Content or Digital Service, you can ask us to supply it, and if we do not do so without undue delay or within an additional agreed period, you can withdraw from the contract. You can withdraw without asking first if our statement or the circumstances clearly show that the content will not be supplied (Article 43j(4)–(5) of the Consumer Rights Act).
  5. You cooperate with us to a reasonable extent, and in the way that is least burdensome for you, to determine whether the problem is caused by your digital environment (for example your browser or device); the technical requirements are described in §3, §4 and §4a.
  6. We make refunds without undue delay and no later than 14 days after receiving your statement on a price reduction or withdrawal from the contract.

Customers other than Protected Customers

  1. The provisions of the Polish Civil Code apply.

Out-of-court dispute resolution

If you live in the European Union, you can get free help from the network of European Consumer Centres (ECC-Net). You can also use mediation by the Polish Trade Inspection (Inspekcja Handlowa) or a permanent consumer arbitration court at the Trade Inspection. If you live outside the European Union, you can contact the consumer protection authority of your country. Using these options is voluntary.

§12 REGISTRATION, ACCOUNT DELETION AND BLOCKING

  • You can use the Service without registering.
  • To use the additional services available only after logging in, you need an Account.
  • Registration is voluntary and free. An Account is also created automatically with your first purchase, when you redeem a Gift or the first time you sign in with a code in the app.
  • Each person may have only one Account.
  • Technical requirement for registration: your own email address.
  • The contract for the Account is concluded for an indefinite period. We process the data given at registration to run the Account, as described in the Privacy Policy.
  • Do not share your login and password with anyone. We have no right to ask for your password and will never do so.
  • You can delete your Account at any time – after logging in to the Service, in the app or by email. Deleting the Account terminates the contract for the Account with immediate effect.
  • Deleting the Account deletes the Account and the data linked to it: profiles (including a partner's or child's data), chat and tarot history and access to reports in the Account. An active Subscription is canceled, and access to it and to Tarot Credits ends – so download your PDF reports before deleting the Account. If you ask within 30 days of deleting the Account, we refund the proportional part of the price for the unused paid period of the Subscription and for unused purchased Tarot Credits. We keep orders with the data needed for accounting (no longer linked to the Account) for the period required by tax law. The mailing list is separate – you can unsubscribe with the link in every message.
  • We may block an Account or terminate the contract for the Account only for important reasons:
    • actions that threaten the security of the Service or of other Users (§3, §4),
    • sharing the Account with other people, or reselling or publicly sharing Digital Content in breach of §16,
    • providing unlawful content,
    • using someone else's email address or data without authorization.
  • First, we ask you by email to stop the breach, stating the reason and a deadline of at least 7 days. If the breach continues after that deadline, we may terminate the contract for the Account with 7 days' notice, stating the reason by email. Without a prior request, we may only block the Account temporarily if the breach threatens the security of the Service or of other Users (for example an attack or a takeover of the Account) – we inform you about it by email right away, stating the reason.
  • You can appeal against a block or termination by email to the address in §2; we reply within 14 days. A block or termination does not take away your rights to content you have paid for: we will email you the PDF reports you bought on request, and we refund the proportional part of the price for the unused paid period of the Subscription and for unused Tarot Credits.

§13 FREE MATERIALS, MAILING LIST AND EMAIL COMMUNICATIONS

Free Materials by email

  • When you give us your email address (and the data needed for the calculations, for example your date of birth), we send you the requested material free of charge, for example a PDF with your matrix, a sample of the e-book, a quiz result, a tarot reading, the card of the day, your year arcanum, an answer to a question to your matrix or the “Your week” report. This is a free service provided at your request.
  • With the free PDF and the quiz result, we include a one-time discount code for the full report – this is stated next to the form. The discount and the code's validity are stated in the message with the code (§5a).
  • Receiving Free Materials does not require consent to receive offers. Without that consent, we send only the material you requested (and the code, if one is included), with no further marketing messages. The message with the material contains a link you can use to join the mailing list.

Mailing list (newsletter)

  • Joining the mailing list is voluntary and free. It requires your own email address and ticking a separate box with your consent, which is never ticked in advance (in a form, in the quiz, at checkout or in the message with Free Materials). Consent is not a condition of a purchase or of receiving Free Materials.
  • Scope: materials about the Destiny Matrix, numerology and personal growth, news about the Service and marketing information from the Seller, including offers and discount codes.
  • After you sign up, we send a message asking you to confirm your email address.
  • You can unsubscribe with one click, using the link in every message from the mailing list, or by email. Unsubscribing withdraws your consent; it does not affect the lawfulness of messages sent earlier.
  • After you unsubscribe, your email address is kept as unsubscribed so that we do not send marketing information to it again. Details are in the Privacy Policy.

Service messages

  • We send messages related to orders, the Account, the Subscription and Gifts (for example confirmations, links to reports, payment information and changes to these Terms) regardless of whether you have joined the mailing list.
  • About 5 days after you buy a report, we may send you a one-time request for a review (§13a). You can switch off such requests with the link in the message.

§13a CUSTOMER REVIEWS

  1. Only a person who bought a product can review it. The review form opens from the link in the review request, which is tied to a specific paid order. You can add one review per order and edit it with the same link.
  2. A review can appear on the website only with the author's consent (a separate box in the form), after we check it, and with the signature chosen by the author. With that consent, it may be shown on the DateMyst and Tajemnica Daty websites.
  3. If we publish reviews, we publish all reviews with consent to publication – including critical ones. We reject a review only because of its content: profanity or offensive content, personal data (for example surnames, phone numbers or addresses), content unrelated to the product, spam or advertising. We do not reject reviews because of a low rating. We may also show no reviews on the website at all – we never show only selected ones, for example only positive reviews (Article 6(4)(7) of the Polish Act on Counteracting Unfair Market Practices, Polish: ustawa o przeciwdziałaniu nieuczciwym praktykom rynkowym).
  4. The author can ask us by email why a review was rejected and appeal against that decision. Consent to publication can be withdrawn at any time by email – we then remove the review from the website.
  5. You can report unlawful content in the Service to the email address in §2. We handle such reports without undue delay.

§14 CONTACT AND OTHER SERVICES

  • The Service provides a contact form and a support ticket system.
  • If you contact us, we process your personal data as described in the Privacy Policy.
  • It is prohibited to post in the Service (for example in messages, tickets, questions and reviews) unlawful, offensive, vulgar or pornographic content, content that infringes copyright, and marketing or advertising for other commercial services.

§15 PERSONAL DATA

How we process personal data – the purposes, legal bases, recipients, retention periods and your rights – is described in the Privacy Policy, and cookies are described in the Cookie Policy. The Privacy Policy is the information required by Articles 13 and 14 GDPR; it does not contain contract terms.

§16 INTELLECTUAL PROPERTY AND LICENSE

  • We own the Service and the copyright in it.
  • Some content in the Service is protected by the copyright of third parties and is used under license. Information about the open-source software used by the Service, and the source code we make available under its licenses, is on the Source code page.
  • Under the Polish Copyright Act of 4 February 1994 (Polish: ustawa o prawie autorskim i prawach pokrewnych) and applicable law, it is prohibited to use, copy or reproduce in any form the texts, graphics, video or audio of the Service without the written consent of their owner.
  • You receive a non-exclusive, non-transferable license to use the Digital Content you bought for your own personal use: you can download, save and print it and show it to people close to you. Redistributing, reselling or publicly sharing it without our consent is prohibited.

§17 SERVICE INTERRUPTIONS AND CHANGES TO THESE TERMS

  1. The provision of the Service may be temporarily limited (maintenance, updates, failures, force majeure). We try to keep interruptions as short as possible and announce longer planned interruptions in the Service.
  2. We may change these Terms only for important reasons:
    • a change in the law or in its interpretation by courts or authorities, or a decision of a competent authority,
    • introducing new features, services or products, or changing or withdrawing existing ones,
    • a change of payment methods or payment operators,
    • the security of the Service and its Users, or preventing abuse,
    • a change in the Seller's details,
    • making these Terms easier to read or removing errors or ambiguities – without making the Users' situation worse.
  3. We inform Account holders about changes by email at least 7 days before they take effect, describing the changes and stating the date they take effect. We publish the new Terms on this page, and previous versions remain at the end of the page.
  4. If you have an Account and do not accept the changes, you can delete your Account (terminating the contract for the Account) and cancel the Subscription before the changes take effect, at no cost. If a change worsens the terms of a paid Subscription and you terminate the contract for that reason before the change takes effect, we refund the proportional part of the price for the unused period. If you do not terminate the contract, the changes bind you from the day they take effect (Article 3841 of the Polish Civil Code).
  5. Orders placed before a change are governed by the Terms in force on the day of the order. A change to these Terms does not change the price or scope of a Subscription period already paid (price changes: §8a).
  6. For Users without an Account, the new Terms apply from the day of publication and cover contracts concluded from that day.

§18 FINAL PROVISIONS

  1. For any matter related to the Service, you can write to contact@datemyst.com.
  2. These Terms are governed by Polish law. If you are a Consumer habitually resident in another country, you keep the protection given to you by the mandatory provisions of the law of that country (Article 6(2) of Regulation (EC) No 593/2008, Rome I).
  3. Disputes are resolved by the court that has jurisdiction under the Polish Code of Civil Procedure. If you are a Consumer living in the European Union, you can bring proceedings before the courts of your place of residence (Regulation (EU) No 1215/2012).
  4. Towards Protected Customers, we are liable on general terms – these Terms do not exclude or limit that liability. Towards Customers who are not Protected Customers, our liability is limited to the price paid for the Product concerned and does not include lost profits; this limitation does not apply to damage caused intentionally.
  5. We are not responsible for content sent and published in the Service by Users, unless, after receiving credible information that it is unlawful, we fail to remove it or block access to it without undue delay.
  6. If we stop providing the Service, we will notify Account holders by email at least 30 days in advance. We will then refund the proportional part of the price for the unused period of the Subscription and for unused Tarot Credits, and the PDF reports you bought will remain available for download until the closing date (and stay in the emails in which we sent them).
  7. Previous versions of these Terms published since October 2, 2026 are on this page, below the current Terms. Earlier versions are available on request by email.

ANNEX 1 – MODEL WITHDRAWAL FORM

(complete and return this form only if you wish to withdraw from the contract)

To: GREXIM Daniel Maciszyn, Sokołowice 112a, 56-400 Sokołowice, Poland, email: contact@datemyst.com

I/We (*) hereby give notice that I/We (*) withdraw from my/our (*) contract for the supply of the following digital content (*) / for the provision of the following service (*):
……………………………………………………………………

Ordered on (*) / received on (*): ……………………………………

Name of consumer(s): ……………………………………

Address of consumer(s): ……………………………………

Signature of consumer(s) (only if this form is notified on paper): ……………………

Date: ……………………

(*) Delete as appropriate.

PREVIOUS VERSIONS OF THE TERMS

Terms of Service as of October 8, 2026, until October 12, 2026

Terms of Service of DateMyst.com, version of October 8, 2026

These Terms of Service govern the use of the Service and the purchase of digital content in the Store, and contain the key information about the Provider, the products, payments and Consumer rights. For registered users, the changes made on October 2 and 8, 2026 apply 7 days after we notify them by email. October 8, 2026: new §5a on the mobile app.

§1 DEFINITIONS

  • Business Days: Monday to Friday, excluding public holidays in Poland.
  • Consumer: a natural person who makes a purchase for purposes outside their trade, business, craft or profession.
  • Customer: anyone who makes a purchase in the Store.
  • User: anyone who uses the Service.
  • Service / Store: the website DateMyst.com, available at https://datemyst.com.
  • Provider / Seller: GREXIM Daniel Maciszyn, Sokołowice 112a, 56-400 Sokołowice, Poland; NIP (Polish tax ID): 9112058564; REGON: 542088009; email: contact@datemyst.com.
  • Digital Content / Digital Product: data produced and supplied in digital form, in particular Destiny Matrix reports in PDF, Human Design analyses, the e-book and access to content in “My Account”.
  • Account: a free digital service that allows, among other things, viewing the order history and accessing purchased Digital Content.
  • Subscription: paid recurring access (monthly or yearly) to premium content and services, such as periodic reports and tarot readings.
  • Tarot Credits: prepaid units for tarot interpretations outside the Subscription or above its fair-use limit.

§2 PROVIDER CONTACT DETAILS

The Provider does not offer phone support. Contact takes place by electronic means only.

§3 GENERAL PROVISIONS AND TECHNICAL REQUIREMENTS

  1. Using the Service is voluntary and, apart from purchases, free of charge.
  2. Using the Store requires a device with internet access, an up-to-date browser with JavaScript and cookies enabled, and an active email address (to place orders).
  3. The Service provides tools to access articles, materials, web applications and forms, and to generate numerological and Human Design analyses.
  4. The Service is intended for persons aged 18 or over.
  5. Any action that compromises the security of the Service is prohibited, in particular uploading malicious code, penetration testing without permission or overloading the server.

§4 NATURE OF THE CONTENT

  1. All content in the Service, including Destiny Matrix and Human Design analyses, horoscopes, tarot readings and other numerological and astrological materials, is provided for entertainment, educational and symbolic purposes only.
  2. This content is a symbolic interpretation based on numerological and astrological systems. It is not scientific, diagnostic or advisory in nature.
  3. Some content (in particular tarot interpretations, the periodic Subscription reports and selected parts of the analyses) is created automatically with the help of artificial intelligence models.
  4. The content of the Service does not constitute and does not replace medical, psychological, psychiatric, therapeutic, financial, investment, legal or any other professional advice.
  5. Users make all their decisions (including those concerning health, finances, relationships or career) on their own responsibility, regardless of the content obtained in the Service. For health, mental health, financial or legal problems, the Provider recommends consulting a qualified professional.

§5 ACCOUNT AND RULES OF USE

  1. Registration is voluntary and free. An Account is not required to make a purchase: the Customer can enter their details with each order.
  2. Each person may have only one Account. Registration requires the person's own email address.
  3. Sharing login details with third parties is prohibited. The Provider never asks for the password.
  4. The User may delete their Account at any time in the user panel after logging in. Deletion removes the User's identifying data and anonymizes the username and email address, except for data that must be retained by law (see the Privacy Policy).
  5. Comments and other User content must not violate the law, copyright, good practice or the security of the Service. Offensive, vulgar or pornographic content and advertising of other commercial services are prohibited.
  6. Without the Provider's written consent, it is prohibited to:
    • decompile and analyze the source code of the Service;
    • take actions that overload the server;
    • probe the Service and the server configuration for vulnerabilities;
    • attempt to upload or inject code, scripts or software that may cause damage into the server or the database;
    • take any action aimed at damaging or blocking the operation of the Service.
  7. The Provider may suspend or delete the Account of a User who seriously or repeatedly breaches these Terms. Suspension or deletion of the Account does not affect the rights the law grants the Customer with respect to Digital Content already paid for.

§5a MOBILE APP

  1. The Provider offers a free DateMyst app (Tajemnica Daty in Polish) for Android devices, downloaded from Google Play.
  2. The app uses the same Account as the Service. Some features require signing in with a code sent by email; the first sign-in with a new address creates an Account under these Terms.
  3. No purchases can be made in the app. Content bought in the Service is available in the app after signing in with the same email address.
  4. Answers in the “Ask your matrix and sky” chat and tarot interpretations are generated by artificial intelligence. They are meant for reflection and do not replace professional advice. An inappropriate answer can be reported with the “Report answer” button.
  5. The Account can be deleted in the app (Account → “Delete account”), in the Service or by email.
  6. The app requires internet access and Android 7.0 or later.

§6 PRICES AND PAYMENTS

  1. Prices shown in the Store are total product prices. They are displayed before the order is placed, in the currency shown on the checkout page (usually US dollars, USD).
  2. Available payment methods:
    • payment card (Visa, Mastercard, Maestro and other cards accepted on the checkout page);
    • Google Pay and Apple Pay;
    • PayPal;
    • other methods offered by the payment operator on the checkout page.
  3. Electronic payments are processed by the payment operator Stripe. If PayPal is chosen, the payment is made through PayPal.
  4. If the Customer's card is in a currency other than the payment currency, the card issuer may apply its own exchange rate and fees.
  5. For the Subscription, payment is charged periodically according to the chosen plan (monthly or yearly). The Customer can cancel the Subscription at any time in “My Account”, under “My Subscription”. After cancellation, the next payment is not charged and premium access ends at the end of the period already paid for.

§7 CONCLUSION OF THE CONTRACT

  1. To make a purchase, the Customer selects the product, enters the details needed for the order and chooses the payment method.
  2. The order is placed when the Customer confirms its content and accepts these Terms. Placing the order concludes the contract between the Customer and the Provider.
  3. Contracts concluded through the English version of the Service are concluded in English. The Provider confirms the order by email.

§8 DELIVERY OF DIGITAL CONTENT

  1. Digital Products (Destiny Matrix reports, Human Design analyses, PDF reports) are generated and made available automatically, immediately after the payment is confirmed and no later than within 24 hours.
  2. The Customer must provide a correct email address. The Provider is not liable for non-delivery caused by the Customer mistyping their email address; in that case the Customer can ask the Provider for help.
  3. After logging in, the Customer can access the purchased analysis in “My Account”.
  4. Subscription content is available while the Subscription is active. Tarot readings in the Subscription are unlimited within fair use, i.e. up to 30 interpretations per day; above that number, interpretations are paid with Tarot Credits, as outside the Subscription. When the Subscription ends, access to premium content is limited to the free version.

§9 RIGHT OF WITHDRAWAL (14 DAYS)

  1. A Consumer may withdraw from a distance contract within 14 days without giving any reason, subject to §10.
  2. For Digital Content and digital services, the period starts on the day the contract is concluded.
  3. To exercise the right of withdrawal, the Consumer must send an unequivocal statement (for example, an email) to the address in §2. The model form in Annex 1 may be used but is not required. It is sufficient to send the statement before the period expires.
  4. In the event of withdrawal, the Provider refunds all payments received without undue delay and in any event no later than 14 days after being informed of the withdrawal. The refund is made using the same means of payment, unless the parties agree otherwise at no cost to the Consumer.
  5. Pursuant to Article 16(m) of Directive 2011/83/EU and Article 38(13) of the Polish Consumer Rights Act, the Consumer has no right of withdrawal if the supply of Digital Content has begun with the Consumer's prior express consent before the end of the withdrawal period, after the Consumer was informed that they thereby lose this right. The Customer gives this consent by ticking the relevant box during checkout and receives a confirmation by email.

§10 EXCEPTIONS TO THE RIGHT OF WITHDRAWAL

The right of withdrawal does not apply, among others, to:

  • contracts for the supply of paid Digital Content whose performance has begun with the Consumer's prior express consent before the end of the withdrawal period, after being informed of the loss of that right and having received confirmation on a durable medium;
  • other cases provided for in Article 16 of Directive 2011/83/EU.

§11 CONFORMITY AND COMPLAINTS

  1. The Provider is liable to the Consumer for the conformity of Digital Content and digital services with the contract, in accordance with applicable law.
  2. Complaints (including those about the operation of the Store) should be sent to the email or postal address in §2 with the subject “Complaint”. Please include your full name, the order number, a description of the problem and what you request.
  3. The Provider responds to the complaint within 14 days.
  4. If the Digital Content does not conform to the contract, the Consumer may demand that it be brought into conformity. If this is not possible or the Provider fails to do so, the Consumer may demand a price reduction or terminate the contract. The Consumer should cooperate to a reasonable extent in checking whether the problem is caused by their digital environment.
  5. If the Provider does not supply the Digital Content on time, the Consumer may ask for it to be supplied and, if the Provider does not do so without undue delay, terminate the contract.
  6. Refunds are made without delay and no later than 14 days after the Consumer communicates their decision.
  7. Customers who are not Consumers are subject to the provisions of the Polish Civil Code.
  8. Out-of-court dispute resolution. Consumers residing in the European Union can get free help from the network of European Consumer Centres (ECC-Net). Consumers residing outside the European Union can contact the consumer protection authority of their country. Using these channels is voluntary.

§12 NEWSLETTER AND COMMUNICATIONS

  1. Subscribing to the newsletter is voluntary and free. It requires an email address, its confirmation and consent to receive the messages.
  2. The newsletter informs about news, articles and promotions related to the Service.
  3. The User can unsubscribe at any time using the link included in every message. After unsubscribing, the address is removed from the newsletter list.
  4. Messages related to orders, the Account and the Subscription (for example, confirmations, links to reports and payment notices) are sent regardless of the newsletter subscription.

§13 CONTACT AND OTHER SERVICES

  1. The Service provides a contact form, a support ticket system and the possibility to comment on articles.
  2. Personal data provided when contacting the Provider are processed in accordance with the Privacy Policy.

§14 PERSONAL DATA

  1. The Provider processes Users' personal data to provide the services, protect its legitimate interests and comply with the law.
  2. The scope, purposes and rules of processing are described in the Privacy Policy, which forms part of these Terms. The use of cookies is described in the Cookie Policy.

§15 INTELLECTUAL PROPERTY

  1. The Provider owns the Service and the copyright in it.
  2. Some content in the Service is protected by the copyright of third parties and is used under license.
  3. Under the Polish Copyright Act of February 4, 1994 and applicable law, it is prohibited to use, copy or reproduce in any form the texts, graphics, videos or audio of the Service without the written consent of their owner.
  4. Generated Digital Content (Destiny Matrix, Human Design and other reports) is for the Customer's personal use only. Redistribution, resale or public sharing without the Provider's consent is prohibited.

§16 CHANGES TO THE SERVICE AND THESE TERMS

  1. The provision of the Service may be temporarily limited (maintenance, changes, force majeure). The Provider will try to keep interruptions as short as possible.
  2. The Provider may amend these Terms and will inform Users with an Account by email.
  3. For Users without an Account, the new Terms apply from their publication. For Account holders, they apply 7 days after being informed.
  4. Orders placed before the change are governed by the Terms in force at the time of the order. A Customer with an active Subscription who does not accept the changes may cancel it before they take effect.

§17 GOVERNING LAW AND COURTS

  1. These Terms are governed by Polish law.
  2. If the Customer is a Consumer habitually resident in another country, this choice of law does not deprive them of the protection afforded by the mandatory provisions of the law of their country of residence (Article 6 of Regulation (EC) No 593/2008, Rome I).
  3. A Consumer residing in the European Union may bring proceedings before the courts of their place of residence, in accordance with Regulation (EU) No 1215/2012.

§18 FINAL PROVISIONS

  1. For any matter related to the Service, the User can write to contact@datemyst.com.
  2. To the fullest extent permitted by law, the Provider's total liability to the Customer may not exceed the amount paid for the Product concerned. This limitation does not apply to damage caused intentionally or by gross negligence, nor to rights that the law grants to Consumers and that cannot be excluded or limited by contract.
  3. The Provider is not responsible for content published in the Service by Users.

ANNEX 1 – MODEL WITHDRAWAL FORM

(complete and return this form only if you wish to withdraw from the contract)

To: GREXIM Daniel Maciszyn, Sokołowice 112a, 56-400 Sokołowice, Poland, email: contact@datemyst.com

I/We (*) hereby give notice that I/We (*) withdraw from my/our (*) contract for the supply of the following digital content (*) / for the provision of the following service (*):
……………………………………………………………………

Ordered on (*) / received on (*): ……………………………………

Name of consumer(s): ……………………………………

Address of consumer(s): ……………………………………

Signature of consumer(s) (only if this form is notified on paper): ……………………

Date: ……………………

(*) Delete as appropriate.

Terms of Service as of October 2, 2026, until October 8, 2026

Terms of Service of DateMyst.com, version of October 2, 2026

These Terms of Service govern the use of the Service and the purchase of digital content in the Store, and contain the key information about the Provider, the products, payments and Consumer rights. For registered users, the changes made on October 2, 2026 apply 7 days after we notify them by email.

§1 DEFINITIONS

  • Business Days: Monday to Friday, excluding public holidays in Poland.
  • Consumer: a natural person who makes a purchase for purposes outside their trade, business, craft or profession.
  • Customer: anyone who makes a purchase in the Store.
  • User: anyone who uses the Service.
  • Service / Store: the website DateMyst.com, available at https://datemyst.com.
  • Provider / Seller: GREXIM Daniel Maciszyn, Sokołowice 112a, 56-400 Sokołowice, Poland; NIP (Polish tax ID): 9112058564; REGON: 542088009; email: contact@datemyst.com.
  • Digital Content / Digital Product: data produced and supplied in digital form, in particular Destiny Matrix reports in PDF, Human Design analyses, the e-book and access to content in “My Account”.
  • Account: a free digital service that allows, among other things, viewing the order history and accessing purchased Digital Content.
  • Subscription: paid recurring access (monthly or yearly) to premium content and services, such as periodic reports and tarot readings.
  • Tarot Credits: prepaid units for tarot interpretations outside the Subscription or above its fair-use limit.

§2 PROVIDER CONTACT DETAILS

The Provider does not offer phone support. Contact takes place by electronic means only.

§3 GENERAL PROVISIONS AND TECHNICAL REQUIREMENTS

  1. Using the Service is voluntary and, apart from purchases, free of charge.
  2. Using the Store requires a device with internet access, an up-to-date browser with JavaScript and cookies enabled, and an active email address (to place orders).
  3. The Service provides tools to access articles, materials, web applications and forms, and to generate numerological and Human Design analyses.
  4. The Service is intended for persons aged 18 or over.
  5. Any action that compromises the security of the Service is prohibited, in particular uploading malicious code, penetration testing without permission or overloading the server.

§4 NATURE OF THE CONTENT

  1. All content in the Service, including Destiny Matrix and Human Design analyses, horoscopes, tarot readings and other numerological and astrological materials, is provided for entertainment, educational and symbolic purposes only.
  2. This content is a symbolic interpretation based on numerological and astrological systems. It is not scientific, diagnostic or advisory in nature.
  3. Some content (in particular tarot interpretations, the periodic Subscription reports and selected parts of the analyses) is created automatically with the help of artificial intelligence models.
  4. The content of the Service does not constitute and does not replace medical, psychological, psychiatric, therapeutic, financial, investment, legal or any other professional advice.
  5. Users make all their decisions (including those concerning health, finances, relationships or career) on their own responsibility, regardless of the content obtained in the Service. For health, mental health, financial or legal problems, the Provider recommends consulting a qualified professional.

§5 ACCOUNT AND RULES OF USE

  1. Registration is voluntary and free. An Account is not required to make a purchase: the Customer can enter their details with each order.
  2. Each person may have only one Account. Registration requires the person's own email address.
  3. Sharing login details with third parties is prohibited. The Provider never asks for the password.
  4. The User may delete their Account at any time in the user panel after logging in. Deletion removes the User's identifying data and anonymizes the username and email address, except for data that must be retained by law (see the Privacy Policy).
  5. Comments and other User content must not violate the law, copyright, good practice or the security of the Service. Offensive, vulgar or pornographic content and advertising of other commercial services are prohibited.
  6. Without the Provider's written consent, it is prohibited to:
    • decompile and analyze the source code of the Service;
    • take actions that overload the server;
    • probe the Service and the server configuration for vulnerabilities;
    • attempt to upload or inject code, scripts or software that may cause damage into the server or the database;
    • take any action aimed at damaging or blocking the operation of the Service.
  7. The Provider may suspend or delete the Account of a User who seriously or repeatedly breaches these Terms. Suspension or deletion of the Account does not affect the rights the law grants the Customer with respect to Digital Content already paid for.

§6 PRICES AND PAYMENTS

  1. Prices shown in the Store are total product prices. They are displayed before the order is placed, in the currency shown on the checkout page (usually US dollars, USD).
  2. Available payment methods:
    • payment card (Visa, Mastercard, Maestro and other cards accepted on the checkout page);
    • Google Pay and Apple Pay;
    • PayPal;
    • other methods offered by the payment operator on the checkout page.
  3. Electronic payments are processed by the payment operator Stripe. If PayPal is chosen, the payment is made through PayPal.
  4. If the Customer's card is in a currency other than the payment currency, the card issuer may apply its own exchange rate and fees.
  5. For the Subscription, payment is charged periodically according to the chosen plan (monthly or yearly). The Customer can cancel the Subscription at any time in “My Account”, under “My Subscription”. After cancellation, the next payment is not charged and premium access ends at the end of the period already paid for.

§7 CONCLUSION OF THE CONTRACT

  1. To make a purchase, the Customer selects the product, enters the details needed for the order and chooses the payment method.
  2. The order is placed when the Customer confirms its content and accepts these Terms. Placing the order concludes the contract between the Customer and the Provider.
  3. Contracts concluded through the English version of the Service are concluded in English. The Provider confirms the order by email.

§8 DELIVERY OF DIGITAL CONTENT

  1. Digital Products (Destiny Matrix reports, Human Design analyses, PDF reports) are generated and made available automatically, immediately after the payment is confirmed and no later than within 24 hours.
  2. The Customer must provide a correct email address. The Provider is not liable for non-delivery caused by the Customer mistyping their email address; in that case the Customer can ask the Provider for help.
  3. After logging in, the Customer can access the purchased analysis in “My Account”.
  4. Subscription content is available while the Subscription is active. Tarot readings in the Subscription are unlimited within fair use, i.e. up to 30 interpretations per day; above that number, interpretations are paid with Tarot Credits, as outside the Subscription. When the Subscription ends, access to premium content is limited to the free version.

§9 RIGHT OF WITHDRAWAL (14 DAYS)

  1. A Consumer may withdraw from a distance contract within 14 days without giving any reason, subject to §10.
  2. For Digital Content and digital services, the period starts on the day the contract is concluded.
  3. To exercise the right of withdrawal, the Consumer must send an unequivocal statement (for example, an email) to the address in §2. The model form in Annex 1 may be used but is not required. It is sufficient to send the statement before the period expires.
  4. In the event of withdrawal, the Provider refunds all payments received without undue delay and in any event no later than 14 days after being informed of the withdrawal. The refund is made using the same means of payment, unless the parties agree otherwise at no cost to the Consumer.
  5. Pursuant to Article 16(m) of Directive 2011/83/EU and Article 38(13) of the Polish Consumer Rights Act, the Consumer has no right of withdrawal if the supply of Digital Content has begun with the Consumer's prior express consent before the end of the withdrawal period, after the Consumer was informed that they thereby lose this right. The Customer gives this consent by ticking the relevant box during checkout and receives a confirmation by email.

§10 EXCEPTIONS TO THE RIGHT OF WITHDRAWAL

The right of withdrawal does not apply, among others, to:

  • contracts for the supply of paid Digital Content whose performance has begun with the Consumer's prior express consent before the end of the withdrawal period, after being informed of the loss of that right and having received confirmation on a durable medium;
  • other cases provided for in Article 16 of Directive 2011/83/EU.

§11 CONFORMITY AND COMPLAINTS

  1. The Provider is liable to the Consumer for the conformity of Digital Content and digital services with the contract, in accordance with applicable law.
  2. Complaints (including those about the operation of the Store) should be sent to the email or postal address in §2 with the subject “Complaint”. Please include your full name, the order number, a description of the problem and what you request.
  3. The Provider responds to the complaint within 14 days.
  4. If the Digital Content does not conform to the contract, the Consumer may demand that it be brought into conformity. If this is not possible or the Provider fails to do so, the Consumer may demand a price reduction or terminate the contract. The Consumer should cooperate to a reasonable extent in checking whether the problem is caused by their digital environment.
  5. If the Provider does not supply the Digital Content on time, the Consumer may ask for it to be supplied and, if the Provider does not do so without undue delay, terminate the contract.
  6. Refunds are made without delay and no later than 14 days after the Consumer communicates their decision.
  7. Customers who are not Consumers are subject to the provisions of the Polish Civil Code.
  8. Out-of-court dispute resolution. Consumers residing in the European Union can get free help from the network of European Consumer Centres (ECC-Net). Consumers residing outside the European Union can contact the consumer protection authority of their country. Using these channels is voluntary.

§12 NEWSLETTER AND COMMUNICATIONS

  1. Subscribing to the newsletter is voluntary and free. It requires an email address, its confirmation and consent to receive the messages.
  2. The newsletter informs about news, articles and promotions related to the Service.
  3. The User can unsubscribe at any time using the link included in every message. After unsubscribing, the address is removed from the newsletter list.
  4. Messages related to orders, the Account and the Subscription (for example, confirmations, links to reports and payment notices) are sent regardless of the newsletter subscription.

§13 CONTACT AND OTHER SERVICES

  1. The Service provides a contact form, a support ticket system and the possibility to comment on articles.
  2. Personal data provided when contacting the Provider are processed in accordance with the Privacy Policy.

§14 PERSONAL DATA

  1. The Provider processes Users' personal data to provide the services, protect its legitimate interests and comply with the law.
  2. The scope, purposes and rules of processing are described in the Privacy Policy, which forms part of these Terms. The use of cookies is described in the Cookie Policy.

§15 INTELLECTUAL PROPERTY

  1. The Provider owns the Service and the copyright in it.
  2. Some content in the Service is protected by the copyright of third parties and is used under license.
  3. Under the Polish Copyright Act of February 4, 1994 and applicable law, it is prohibited to use, copy or reproduce in any form the texts, graphics, videos or audio of the Service without the written consent of their owner.
  4. Generated Digital Content (Destiny Matrix, Human Design and other reports) is for the Customer's personal use only. Redistribution, resale or public sharing without the Provider's consent is prohibited.

§16 CHANGES TO THE SERVICE AND THESE TERMS

  1. The provision of the Service may be temporarily limited (maintenance, changes, force majeure). The Provider will try to keep interruptions as short as possible.
  2. The Provider may amend these Terms and will inform Users with an Account by email.
  3. For Users without an Account, the new Terms apply from their publication. For Account holders, they apply 7 days after being informed.
  4. Orders placed before the change are governed by the Terms in force at the time of the order. A Customer with an active Subscription who does not accept the changes may cancel it before they take effect.

§17 GOVERNING LAW AND COURTS

  1. These Terms are governed by Polish law.
  2. If the Customer is a Consumer habitually resident in another country, this choice of law does not deprive them of the protection afforded by the mandatory provisions of the law of their country of residence (Article 6 of Regulation (EC) No 593/2008, Rome I).
  3. A Consumer residing in the European Union may bring proceedings before the courts of their place of residence, in accordance with Regulation (EU) No 1215/2012.

§18 FINAL PROVISIONS

  1. For any matter related to the Service, the User can write to contact@datemyst.com.
  2. To the fullest extent permitted by law, the Provider's total liability to the Customer may not exceed the amount paid for the Product concerned. This limitation does not apply to damage caused intentionally or by gross negligence, nor to rights that the law grants to Consumers and that cannot be excluded or limited by contract.
  3. The Provider is not responsible for content published in the Service by Users.

ANNEX 1 – MODEL WITHDRAWAL FORM

(complete and return this form only if you wish to withdraw from the contract)

To: GREXIM Daniel Maciszyn, Sokołowice 112a, 56-400 Sokołowice, Poland, email: contact@datemyst.com

I/We (*) hereby give notice that I/We (*) withdraw from my/our (*) contract for the supply of the following digital content (*) / for the provision of the following service (*):
……………………………………………………………………

Ordered on (*) / received on (*): ……………………………………

Name of consumer(s): ……………………………………

Address of consumer(s): ……………………………………

Signature of consumer(s) (only if this form is notified on paper): ……………………

Date: ……………………

(*) Delete as appropriate.

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