Account Deletion
You can delete your DateMyst account — including one created in the DateMyst app for Android — in three ways:
- In the app: open Account, choose “Delete account” and confirm.
- On the website: go to Account settings, scroll to “Delete account” and confirm with your password. If you created the account in the app and don't know the password, set one with “Forgot password”.
- By email: write to contact@datemyst.com from the address linked to the account — we will delete it within 30 days.
What we delete: your account, profiles with dates of birth, reports and access, your chat and tarot reading history, credits and app sign-ins. An active subscription ends immediately, with no further charges.
What we keep: order and invoice data for 5 years, as required by tax law — no longer linked to an account. The mailing list is separate: unsubscribe with the link in any email.